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Last updated May 27, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within twenty-eight (28) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
The following items cannot be returned or exchanged:
● items that show any signs of having been worn or washed, including where the items are stained or otherwise marked or damaged unless we determine such returned items to be faulty.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
11/67 Smiths Road
Goodna, Queensland 4300
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.